TSS 8-Step Refurbishing Process | Total Service Solutions
Total Service Solutions

Our TSS 8-Step Refurbishing Process

A detailed, step-by-step process covering component removal, cleaning, motor rebuilding, new-part installation, testing, and final shipping preparation.

The Process

Eight defined stages from disassembly through delivery preparation.

The TSS refurbishing process begins with removing old components, then moves through sand blasting, motor rebuilding, hot-water pressure washing, plastic heat treatment, installation of new parts, operational testing, and a final pre-shipment test with photo and video documentation.

TSS Refurbishing Process

Every step has a defined purpose.

The following eight stages reflect the process outlined by Total Service Solutions.

01

Remove All Old Parts

Batteries, battery cables, drain hoses, vac motor, hour meter, battery gauge, drive motor, brush motors, solution valve, solution hose, drive tires, caster plate, caster wheels, tank gaskets, vac filters, inlet hose, debris cage, pad driver and pads are all removed.

02

Sand Blasting

The squeegee assembly and scrub deck are sand blasted, along with any other components that may need sandblasting.

03

Rebuilding Motors

Carbon brushes and bearings are replaced, the armature is resurfaced, and the motor is tested using a battery-pack bench before reassembly.

04

Pressure Wash

The entire unit is pressure washed with hot water by hand to avoid getting the control panel wet. Both tanks are also pressure washed with hot water to remove debris and chemical build-up.

05

Heat Treat Plastics

Plastics are heat treated to remove scratches and make them look as good as new again.

06

Reinstall All New Parts

New replacement components are installed, including:

  • Batteries
  • Battery cables
  • Vac motor
  • Hour meter
  • Battery gauge
  • Hoses
  • Filters
  • Solution valve
  • Solution hose
  • Drive tires
  • Caster plate
  • Caster wheels
  • Tank gaskets
  • Vac filter
  • Inlet hose
  • Debris cage
  • Pad drivers
  • Pads
07

Testing

Units are tested for 30 minutes to ensure proper operation. If issues are found, the unit is reviewed by the lead mechanic, fully diagnosed, and fixed before shipping.

08

Shipping Stage

Units are tested again before shipping. Videos and pictures are taken to show proper operation before the unit leaves the facility, and pictures are also taken for the shipping process in case damage occurs with the carrier.

Quality Control

Testing happens before the machine ships.

Each unit receives a 30-minute operational test. If an issue is found, the lead mechanic diagnoses and corrects it before shipping. The unit is then tested again during the shipping stage.

30 min.Operational testing stage
Testing before shipment is complete
Shipping Documentation

Photos and video document operation before departure.

Videos and pictures are taken to show proper operation, and shipping photos are taken in case damage occurs during transit with the carrier.

Important: Inspect the machine before signing the carrier BOL. If damage is found, refuse the shipment and contact 855-SEND-TEC EXT 557.

Questions about receiving or installation?

The TSS refurbishing process document directs customers to call 855-SEND-TEC if an installation is needed.

Call 855-SEND-TEC